Marketing Operations Assistant

Town Web is seeking a Marketing Operations Assistant to support the execution and coordination of its fast-moving marketing organization serving local governments through Town Web and HeyGov products. The role focuses on ensuring operational excellence across calendars, communications, vendor management, campaign coordination, conferences, reporting, and documentation. The successful candidate will manage scheduling and priorities for marketing leadership, coordinate marketing projects and deliverables, maintain operational systems and processes, support conference and trade show logistics, and facilitate collaboration between marketing, sales, contractors, and external partners. This is an execution-focused role designed to remove operational friction and enable the broader marketing team to operate efficiently and effectively in a structured, metrics-driven environment.

Candidates should possess between two and four years of experience in operations support, marketing coordination, or similar operational roles. Strong organizational abilities, documentation discipline, and communication skills are essential, along with experience managing calendars, logistics, and multiple stakeholders simultaneously. Familiarity with supporting marketing, sales, or creative teams is highly desirable. Applicants should be comfortable using Google Workspace, CRM systems, and project management tools such as ClickUp or Asana, and should demonstrate a proactive approach to problem solving and process improvement. Experience in B2G, SaaS, or structured service environments is advantageous, and candidates must be able to work U.S. Central Time business hours from a remote location.