Sales Development Representative

About Jeeves: Jeeves is a groundbreaking financial operating system built for global businesses, providing corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, serving over 5,000 clients ranging from venture-backed startups to SMBs around the world. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, a Y Combinator Top Company 2021–2023, and won "Fintech of the Year" at the European Fintech Awards. Since graduating from Y Combinator in 2020, Jeeves has raised over $380 million and is backed by top-tier investors including Andreessen Horowitz, Y Combinator, CRV, Tencent, Stanford University, Clocktower Ventures, and founders of more than 15 unicorns including David Vélez (Nubank), Carlos Garcia (Kavak), and Sebastián Mejía (Rappi). About the Role: Jeeves is rapidly growing and searching for a motivated, ambitious Sales Development Representative to join and help scale the sales organization. The SDR will be responsible for closing high-value clients and growing the LATAM market, generating qualified prospects via a multi-channel approach using AI tools, email, WhatsApp, cold calls, events, and channel partners. This position is both hands-on and strategic, acting as the hunter of new business opportunities. Job Responsibilities: Prospecting and Lead Generation: Identify and research potential clients, using various tools and platforms to generate a steady pipeline of high-quality leads Outbound Sales Efforts: Conduct outbound calls, emails, and social media outreach with personalized messaging to engage prospects and set up introductory meetings Qualification of Leads: Assess prospective clients' needs and challenges, qualifying leads based on criteria such as budget, authority, need, and timeline (BANT) CRM Management: Maintain accurate, up-to-date information on all leads and prospects; track interactions, follow-ups, and progression through the sales funnel Collaboration with Sales Teams: Work closely with Account Executives to ensure smooth handoff of qualified leads, providing detailed insights and context Market and Industry Research: Stay informed about fintech trends, challenges, and opportunities to tailor outreach strategies Performance Tracking and Reporting: Track and report on key performance metrics (leads generated, outreach efforts, conversion rates) to refine strategies Participation in Sales and Marketing Campaigns: Assist in planning and executing targeted campaigns, providing feedback on messaging and content effectiveness Continuous Learning and Development: Stay up-to-date with company products, services, and value propositions; participate in ongoing training Customer Feedback Loop: Gather feedback from prospects and clients, sharing insights with product and marketing teams Note: Jeeves may use AI tools to support parts of the hiring process, such as reviewing applications and analyzing resumes; final hiring decisions are made by humans.

3+ years of experience in a sales or customer-facing role in financial services, payments, crypto, or blockchain/digital asset technologies Fluent in English and Spanish, with experience working across North America and Latin America in B2B sales Proven experience in prospecting, lead generation, and lead qualification; familiarity with BANT or similar frameworks is a plus Experience using prospecting tools and platforms such as LinkedIn Sales Navigator, ZoomInfo, or similar Experience with CRM software such as Salesforce, HubSpot, or similar platforms Skills: Excellent verbal and written communication skills; ability to craft personalized, persuasive messages Analytical skills — ability to analyze market data and identify opportunities for lead generation Strong organizational and time management skills; ability to prioritize and meet deadlines Tech-savvy — comfortable with sales and marketing tools, email automation, and lead generation platforms Problem-solving skills — ability to overcome objections and find solutions for potential clients Innovative prospecting — ability to develop and implement creative lead generation strategies Resilience and persistence — able to handle rejection and maintain a positive attitude Industry Knowledge: Familiarity with the fintech industry, financial products, services, and industry challenges; passion for technology and innovation in finance is a plus Personal Attributes: Customer-centric mindset Team player — collaborates well with sales, marketing, and product teams Continuous learner — willing to adapt to new sales techniques and industry developments